ホテルの仕事といっても職種はいろいろ。
→ レジュメでは「どんな役割で、どう貢献したか」を一文で伝えましょう!
ホテル業界での経験がなくても、似た業務経験を“ホテル向けに”アレンジすればOKです。
🛏 客室清掃・ハウスキーピング向け
丁寧さ・時間管理・衛生意識をアピール!
- Cleaned guest rooms efficiently while maintaining high cleanliness standards.
- Replenished amenities and ensured rooms were guest-ready.
- Followed hotel hygiene protocols and safety procedures.
- Reported maintenance issues promptly to supervisors.
👔 フロントデスク・受付向け
丁寧な対応・言葉づかい・PC操作がポイント!
- Greeted guests, handled check-in/check-out, and responded to inquiries.
- Used reservation systems to manage bookings and process payments.
- Provided local recommendations and supported guest needs with a positive attitude.
- Resolved guest concerns calmly and professionally.
🍽 レストラン・朝食スタッフ向け
チームワーク・スピード・ホスピタリティが◎
- Served breakfast to hotel guests and maintained a clean dining area.
- Refilled buffet stations and assisted with guest requests.
- Worked closely with kitchen staff to ensure smooth service.
- Ensured a welcoming and efficient dining experience.
🎒 ベルスタッフ・ポーター向け
体力+接客力+気配りが光るポジション!
- Assisted guests with luggage and escorted them to rooms.
- Provided directions and answered questions about hotel facilities.
- Maintained professional appearance and helpful attitude.
- Supported front desk and coordinated guest arrivals.
✅ ワンポイントアドバイス
- 「ポジション名+行動+成果」の形で書くと伝わりやすい
- 未経験でも「似た作業をした経験」をホテル風に書き換えるだけでOK
- 複雑な英語よりも、簡潔で具体的な一文が印象に残ります!